What is the return policy for Asos?

ASOS has a flexible and customer-friendly return policy. They accept returns within 28 days from the date of delivery for full-priced items, and within 14 days for sale items. The return process is simple and free, with a prepaid return label included in the original package. To be eligible for a refund, the items must be in their original condition, unworn, and with all tags attached. ASOS offers multiple return options, including drop-off points, post office drop-offs, and courier collection for convenience. As soon as the return is received and processed, the refund is issued to the original payment method. However, it is important to note that certain items like swimwear, lingerie, and earrings are non-returnable for hygiene reasons, unless they are faulty.