Hi there! My name is Daphney and I ordered a dress from ASOS yesterday (****) for a for...

GetHuman-daphewin's customer service issue with Asos from February 2019

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The issue in GetHuman-daphewin's own words
Hi there! My name is Daphney and I ordered a dress from ASOS yesterday (****) for a formal happening next Saturday (****) and I purchased * day shipping in hopes that the package would arrive on time for my event. When I received a confirmation email from you however it said that the dress would not arrive until (****) which left me a little frustrated since I paid extra for shipping that would insure the dress would arrive on time. I thought I would make an effort to contact you guys first to make sure this is correct or if my dress should arrive before that date. I’m a college student and don’t have any money to buy another dress so this is very important to me.
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Customer service issue
Reported by GetHuman-daphewin
Feb 16th, 2019 - 8 mons ago
I have an issue with Asos too
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Seen by 5 customers so far
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GetHuman-daphewin started working on this issue
Feb 16th 10:03pm