Hello, on ** April **** I used the onsite car wash facilities (CPV) in your Wembley (Lo...

Hello, on ** April **** I used the onsite car wash facilities (CPV) in your Wembley (London, Brent) branch car park. I requested a full valley service of my vehicle and was advised (by the car wash employees) this would take up to *hrs and I needed to leave my car there to be valeted. **The car wash company advised they would call me to collect the car once it is ready. I received the call later that day and immediately made my way over to collect my car and exit the car park. I have now received a parking ticket from Parking Eye (Ticket Ref: *************). **I appealed the parking ticket providing my car wash valet receipt as evidence and the parking company have rejected my appeal without a valid reason. I am contacting you for clarification as to why users of you care wash facility are fined and why I am being charged for this parking ticket?**I can not attach anything to this submission but can provide a copy of the car wash receipt if you could provide an email address t forward this to.**Regards,*Priya