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How long do I have to return an item?

Asked 2 years ago
Asda has a return policy that typically allows customers a period of thirty days from the date of purchase to return most items. This policy is applicable whether the purchase was made in-store or online. However, there are some exceptions, such as for items that are perishable, opened cosmetics, or specific electronics, which may have different return guidelines. To successfully process a return, it is essential that items are returned in their original condition, along with any tags and packaging. Additionally, having the receipt or proof of purchase will make the return process smoother. For the most accurate and detailed information regarding specific items or potential exceptions, it is advisable to check the relevant section of the Asda website, where up-to-date policies can be found.
Answered Jun 14th 2025

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