How long do I have to return an item?
At Asda, we have a straightforward and customer-friendly return policy. You can return most items within 30 days of purchase. This applies to both online and in-store purchases. We understand that occasionally you may change your mind or find an issue with the product, so we provide this time frame to ensure your satisfaction. It is important to note that the returned item must be in its original condition, with all the packaging and tags intact. Exceptions may apply to certain items such as perishable goods or electronics, which may have shorter return windows or specific requirements. Our aim is to make the return process as hassle-free as possible, ensuring you have a pleasant shopping experience with us.
Answered Nov 1, 2023
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