Can I return an item I bought in-store online?

Asked 6 months ago
No, you cannot return an item you bought in-store online. Asda only accepts returns for products purchased online through their website. If you bought an item from an Asda physical store, you will need to return it at the same store where the purchase was made. The in-store return policy applies in this case. Ensure you have the original receipt or proof of purchase, and the item should be in its original condition with all packaging intact. The store staff will assist you in processing the return. For online purchases, you can follow Asda's designated return process on their website.
Answered Nov 1, 2023

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