Order Number:*************Order Date:*** Nov *****Refund Processed*Hi LYNDA,**We're sor...

GetHuman-crrlyn's customer service issue with Asda from December 2018

9 views | 448 similar | 0 following
Help with my Asda issue
GetHuman-crrlyn's next move: call Asda.
The best way to get your problem resolved is to tap the button below to start calling Asda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-crrlyn may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-crrlyn's own words
Order Number:*************Order Date:*** Nov *****Refund Processed*Hi LYNDA,**We're sorry to hear about the problem with your groceries order. We have processed a refund for £**.**.**Should you have any queries, please call our friendly customer service team on **** *** **** who will be happy to help. **Regards,*ASDA Online Groceries Tea*This refund for was an order that was never delivered.*I wasn’t informed by Asda it was cancelled and payment was taken and no refund made.*I had to make repeated phone calls to Asda to explain why it had been cancelled and to ask for my money to be refunded.*I was constantly put on hold by customer services.*I am very angry that after Asda’s poor service I have now got charges on my mobile bill for these calls for £**.**!!!*I want this to be reimbursed ASAP.*I spend hundreds of pounds every month for online groceries and have done so for years so should expect excellent customer service.*Record of calls and mobile charges:**************Calls-UK*£*.***Tue ** Dec **:***************Calls-UK*£**.***Tue ** Dec **:***************Calls-UK*£*.***Wed ** Nov **:***************Calls-UK*£*.***Wed ** Nov **:***Mrs Lynda Currie*Apartment ** Darcy Court *Wharf Street *Port Sunlight *Ch** *he*Tel: ************Asda customer ID number: *******

GetHuman-crrlyn did not yet indicate what Asda should do to make this right.

How GetHuman-crrlyn fixed the problem

We are waiting for GetHuman-crrlyn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Asda's attention and get better help faster. Tap below to get started.
Having Asda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-crrlyn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-crrlyn
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 448 others
0 customers following this


GetHuman-crrlyn started working on this issue
Dec 27th, 2018 4:43pm
GetHuman-crrlyn shared this issue with friends on Facebook
Dec 27th, 2018 4:44pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians