Trying to get A new Apple ID for my mothers iPhone she forgot her Apple ID and we need...

GetHuman6183694's customer service issue with Apple from June 2021

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The issue in GetHuman6183694's own words
Trying to get A new Apple ID for my mothers iPhone she forgot her Apple ID and we need to reset the password on the phone her number is ***-***-**** we are not even sure what her password was. We were trying to do all of this yesterday and Apple said it would be ** hours before we could get a new Apple ID thank you and please help

GetHuman6183694 did not yet indicate what Apple should do to make this right.

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Apple

Customer service issue
Reported by GetHuman6183694
Jun 11th, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2838 others
0 customers following this

Timeline

GetHuman6183694 started working on this issue
Jun 11th 5:55pm