If you are looking to cancel an order go to the email with the purchase ID attached to it or within the email from Apple. You should be able to "Report" the purchase and therefore refund or cancel the purchase.
The issue in GetHuman-jesseli's own words
Ordered two pairs of shorts before seeing **% discount available when ordering through the app. I need to cancel that transaction, $**.**.
GetHuman-jesseli did not yet indicate what American Eagle Outfitters should do to make this right.
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