Can I return an item bought online to a physical American Eagle Outfitters store?
Yes, customers can return items bought online to any physical American Eagle Outfitters store. At American Eagle Outfitters, we understand that sometimes a product may not meet your expectations or fit perfectly. Therefore, we offer hassle-free returns to ensure your satisfaction. If you are not completely satisfied with your online purchase, you have the convenience of returning it to a nearby store within 60 days of the purchase date. Our friendly in-store staff will be happy to assist you with the return and provide a refund or exchange, provided the item is in its original condition with tags attached and accompanied by the packing slip or receipt. Please note that online purchases cannot be returned or exchanged in Aerie stores and vice versa.
Answered Nov 1, 2023
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