In a nutshell: If you need to exchange items you ordered from American Eagle, it's important to do so promptly, as you may only have a limited time to do so. Should you run into problems, their customer support team can assist you. Here are tips for learning more about how to exchange the items.
If you need to exchange items you ordered from American Eagle, it's important to do so promptly, as you may only have a limited time to do so. Should you run into problems, their customer support team can assist you. Here are tips for learning more about how to exchange the items.
Go to the American Eagle website.
Scroll all the way down on the homepage until you find the "Help" link. It's below the "Contact Us" link.
Click on the "Help" link. This will take you to the "Help: Returns, Track Orders & More" page.
Scroll down until you find the "Help Topics" section.
Browse the menu for the "Orders and Returns" line.
Click on the "+" to the right of "Orders and Returns." Doing so will expand the menu.
Look for the "Returns + Exchanges" line in the sub-menu.
Click on the "Returns + Exchanges" link to go to the "Return, Refund And Exchange Policy" page.
Read the "Return, Refund And Exchange Policy" page. It provides information about what to do if you want to exchange American Eagle items. If you have questions or need assistance, proceed to Step 10.
Reach out to American Eagle customer support if you need assistance with learning more about how to exchange your items. It's a good idea to call as soon as possible in case there's a limited timeframe to complete the process. The representative may ask why you want to exchange the items, so prepare an answer just in case.
Write down details about the conversation you have with the representative. For example, jot down who you spoke to and the date you called. You should also note what the representative tells you about how to exchange your items and where to go to do it. It's also important to confirm how long you have to switch the items.
Before you exchange them, make sure they're in good condition, such as having no stains or tears. Please note that an American Eagle team member will likely look over the items you bring back to make sure they don't have any damage. If they do, the employee may refuse to do the exchange.
Don't delay exchanging items you purchased from American Eagle. Starting the process promptly can increase the chances you can make the switch before the timeframe expires. If you have any questions, a representative is a call away to provide all the information you need.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies