How Do I Check the Balance on My American Eagle Gift Card?
Gift card recipients have three ways to check their American Eagle Outfitters gift card balance. They can visit the store's website to access the balance checking tool, they can contact American Eagle customer support, or they can visit an American Eagle store so a cashier can check their card balance.
Featuring a wide selection of men's and women's clothing, shoes and accessories, American Eagle Outfitters is a popular store that also issues gift cards. If you've received a gift card but aren't sure of its balance or don't recall the balance amount left on your gift card, it's simple enough to find out. You can check the balance of your American Eagle gift card by using the following steps.
Check Your American Eagle Gift Card Balance
A simple way to check your American Eagle gift card's balance is to visit the store's website and follow these steps:
1. Hover on the "Gifts" tab at the top of the home page.
2. Find the "Gift Cards" term on the presented list and click on it.
3. Scroll down to the box that says "Check Your Balance" and click on the tool.
4. Enter your gift card number and then your pin number in the pop-up box.
5. Click the "Check Balance" screen after filling in the card and pin numbers. Keep in mind that the balance you receive may not reflect purchases completed in the last three to five days.
Contact Customer Service
If you have trouble using American Eagle's online balance checking tool, you can contact customer support for assistance. For instance, the pop up balance tool might not work because your smartphone settings prohibit pop-ups. When you contact American Eagle customer support, have your American Eagle gift card handy. Expect the customer support associate to request information from the card like the card number. The support associate should be able to quickly provide you with your balance information.
Check Gift Card Balance in Person
If you're shopping at an American Eagle Outfitters store at your local mall, you can request that a store cashier check your gift card balance. Simply make the request and present your gift card. The cashier will be able to check the card's balance with or without a purchase. Once you know the remaining balance on your gift card, you'll be able to use it to purchase store items.
Check American Eagle E-Gift Card Balance
You can similarly check your American Eagle e-gift card to determine its balance. You don't need to have a physical gift card to use the store's online balance tool. You do, however, need access to the e-gift card email that you received. The e-gift card's message will include the amount attached to your e-gift. However, if you used a portion of the balance and don't recall the amount left on the card, you can use the store balance tool to check the balance. You'll need to supply your e-gift card number and pin contained in the email.
If you have trouble using the online tool, you should contact customer support at American Eagle for assistance. They can quickly check your e-gift card's balance. You will still need access to your e-gift card email so you can supply the associate with information about the e-gift contained in the email.
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