How Do I Get a Refund for an Order from American Eagle?
One of the most challenging parts of shopping is some retailers' refund and return policies. American Eagle makes getting a refund much easier. All you need is proof or purchase, which can range from your order confirmation email to your order history from your AE account, and the card you used to make your purchase. If you don't have proof of purchase, you can receive an exchange or store credit for the current price.
Shopping online is often more convenient than shopping in-store, especially since you can still make returns when necessary. American Eagle is one retailer that has a generous refund policy that's kept up with the digital age. How do you return your American Eagle purchase? Read on to see AE's policy and how to start.
American Eagle's Return and Refund Policy
Some return policies can be complicated, but not with American Eagle Outfitters. You can return anything with proof of purchase, and there's no time limit. The absolute best part is how the company defines proof of purchase: "receipt, invoice, order confirmation page, order details page and order emails" are given full refunds to the original payment method used for purchase. Pretty cool, right?
The policy is also generous without any proof of purchase, because you'll receive a refund for the current price in store credit or you can opt for an exchange. You can even receive a refund for the difference if you're charged more than the advertised price.
Please note that this retailer cannot accept returns that appear to be fraudulent or if the hygienic liner in purchased swimwear has been removed. Shipping charges are also not refunded.
Returning Your Item
Use the company's store locater to find the nearest store to take your return. You can return your purchase to any American Eagle, Aerie or Tailgate in the United States. Bring proof of purchase and the card you used to buy your item and AE can do the rest. Please note, American Eagle can only accept in-store exchanges at this time. You might want to watch the website for updates on when mailed-in exchanges will be accepted or get in touch with American Eagle's Customer Service Agents here. You can reach someone anytime if you have questions.
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