Before contacting them, items GetHuman-gbmetrol may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-gbmetrol's own words
Ghost Ship (Star Trek the Next Generation, Book **) Ordered as new!! Sent used !! Prison will not accept used. Prison destroyed it. Sent seller message and received an email saying put it in the mailbox for a return. The book was destroyed. I have nothing to return. Sellers fault for send a terrible condition used copy!! This seller is NOT Amazon quality! ORDER PLACED*April **, *****ORDER NUMBER****-*******-********EXPECTED BY*May *, **** - May **, ****
GetHuman-gbmetrol did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-gbmetrol fixed the problem
We are waiting for GetHuman-gbmetrol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.