This is the third time that I have tried to resolve this issue and have been told the p...

GetHuman5199122's customer service issue with Amazon from August 2020

Help with my Amazon issue
The issue in GetHuman5199122's own words
This is the third time that I have tried to resolve this issue and have been told the past two times that it was fixed. I need to cancel my old Amazon Prime account: Joyce.P*****@***.com . I should just have this account: *****@***.com. I was told last time that it was fixed and that I would receive a refund for one charge. I just got my discover bill and there are two charges for Prime on the bill. *One is August * and one is August *. Please cancel the old account--I will have paid for double for * months when I pay this Discover bill. Thanks for any help.*Joyce Pierce

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Amazon

Customer service issue
Reported by GetHuman5199122
Aug 25th, 2020 - 8 months ago
Fixed
Seen by 3 customers so far
Similar issue to 91903 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman5199122 started working on this issue
Aug 25th, 2020 11:03pm
GetHuman5199122 confirmed the issue is fixed. Hooray!
Aug 26th, 2020 3:18am