I ordered Item * KNS***BXGRA a stainless steel sink drainer. It does not fit and I wis...

GetHuman-maryjomu's customer service issue with Amazon from July 2020

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I ordered Item * KNS***BXGRA a stainless steel sink drainer. It does not fit and I wish to reuturn it. Order Number is: ***-******-******* I went to your website to do this and I keep being told to take the item to Kohl's Department Store. I do not wish to do this. It is much more convenient to drop this item at the UPS store. I tried to change that directive online and was unable to do so. I am hoping you can correct this problem for me. The box it was in was torn and lying open on my porch for delivery as well. You can email the proper verification for me to take this item to drop at the UPS store. I would be most appreciative.

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Customer service issue
Reported by GetHuman-maryjomu
Jul 14th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 90204 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-maryjomu started working on this issue
Jul 14th, 2020 8:08pm

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