Call Amazon? I have * phone numbers which no longer have a message. Just very fast busy signals. Any more

GetHuman5064787's customer service issue with Amazon from July 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5064787's own words
I am trying to get a charge removed from my AMZN account for something I did not order. ... I am still waiting to speak to a live Amazon customer service rep to find out why AMZN charged $*** to my VISA over * months ago!
Extremely frustrating that I have been trying to get an issue resolved for over * months and have been unable to speak to a customer service rep in person. The AMZN Chat and "gethuman" are useless,*not helpful and a waste of my time.
This could easily be resolved by (*) Amazon telling me what the $*** was for. (*) Having it removed from my account. (*) Returning my paid $*** to me.
I am a good customer and have always paid my AMZN bill on time. I have been very patient. Last Fall it took * months to return a laptop and receive a refund. I have been more than patient trying to resolve*the latest issue...being charged for something I did not request order.
Many hours... and many, many, many, many phone calls and Chat to NO AVAIL.
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Amazon Customer Service
Customer service issue
Reported by GetHuman5064787
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 90216 others
0 customers following this


GetHuman5064787 started working on this issue
Jul 14th, 2020 6:02pm
GetHuman5064787 indicated the issue is not fixed yet.
Jul 14th, 2020 6:02pm
GetHuman5064787 indicated the issue is not fixed yet.
Jul 15th, 2020 7:57pm
GetHuman5064787 indicated the issue is not fixed yet.
Jul 15th, 2020 8:31pm

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