i contacted amazon that my packaged was delivered but it was empty !! nothing inside th...

GetHuman-sofege's customer service issue with Amazon from July 2020

Help with my Amazon issue
The issue in GetHuman-sofege's own words
i contacted amazon that my packaged was delivered but it was empty !! nothing inside the envelopes have pictures of the delivery and the envelope, the lady set up another delivery, but now i have received a email asking for the return!! there was nothing to be returned!! Order****-*******-******* Replacement ordered*Your replacement has been ordered.* *Bio-Oil Skincare Oil, *.* Ounce, Body Oil for Scars and Stretchmarks, Hydrates Skin, Non-Greasy, Dermatologist Recommended, Non-Comedogenic, For All Skin Types, with Vitamin A, E*Sold by: Amazon.com Services LLC*$**.*** *Buy it again* *View your item

GetHuman-sofege did not yet indicate what Amazon should do to make this right.

How GetHuman-sofege fixed the problem
i was able to chat with them and have the issue taken care !!!*thanks
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Amazon

Customer service issue
Reported by GetHuman-sofege
Jul 14th, 2020 - 2 months ago
Fixed
GetHuman-sofege shared how to fix
Seen by 3 customers so far
Similar issue to 90202 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-sofege started working on this issue
Jul 14th 3:56pm
GetHuman-sofege confirmed the issue is fixed. Hooray!
Jul 14th 8:12pm

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