I have been charged with things that are not mine. I claimed them and they sent me an e...

GetHuman5064681's Dispute a Charge issue with Amazon from July 2020

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Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5064681's own words
I have been charged with things that are not mine. I claimed them and they sent me an email saying that they were going to reimburse me the money and they have not done it and also they have returned to make another charge in June.**I would be grateful if you could contact me urgently so that this could be solved and the money returned.**If you give me an email address I can resend the email you sent me.**The charges to be reimbursed to me are as follows**************AMZNMKTPLACE AMAZON.CO.UK* ***,**************AMZNMKTPLACE AMAZON.CO.UK* ***,***************AMZN Mktp ES**Z*IX*NX** ***,**

GetHuman5064681 did not yet indicate what Amazon should do to make this right.

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How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?How Do I Track My Amazon Return?
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Amazon

Dispute a Charge issue
Reported by GetHuman5064681
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 90213 others
0 customers following this

Timeline

GetHuman5064681 started working on this issue
Jul 14th 5:37pm