I do not have an account with Amazon, yet continue to get e-mails concerning payments b...

GetHuman-plaunius's customer service issue with Amazon from July 2020

Help with my Amazon issue
The issue in GetHuman-plaunius's own words
I do not have an account with Amazon, yet continue to get e-mails concerning payments being declined. The come from (get this) an e-mail address of trustmeeee-support ***. I feel certain this is a scam, but I want Amazon to know I do not have an account, won't ever have an account, etc. I hope you can do that for me

GetHuman-plaunius did not yet indicate what Amazon should do to make this right.

How GetHuman-plaunius fixed the problem
I want Amazon to recognize that I do not have an amount with the company, yet get e-mails saying "payment declined," or some other message. I just want confirmation that A has received notice I HAVE NO ACCOUNT
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Customer service issue
Reported by GetHuman-plaunius
Jul 7th, 2020 - 4 months ago
GetHuman-plaunius shared how to fix
Seen by 5 customers so far
Similar issue to 89327 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-plaunius started working on this issue
Jul 7th 3:39pm
GetHuman-plaunius indicated the issue is not fixed yet.
Jul 7th 9:35pm
GetHuman-plaunius confirmed the issue is fixed. Hooray!
Jul 7th 9:39pm

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