I just received an automated message about renewing my Prime Amazon account o n my land...

GetHuman5024744's customer service issue with Amazon from July 2020

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The issue in GetHuman5024744's own words
I just received an automated message about renewing my Prime Amazon account o n my landline phone or press * to cancel, an Asian sounding gentleman answered and asked me if I wanted to cancel Prime and asked what devices I use ie andriod computer, I said I use amazon fire tablet and apple i phone, he didn't seem to know what he wad doing and I kept saying I didnt know I had prime and nor dis I ever want it he jyst rang off csn you help

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Amazon

Customer service issue
Reported by GetHuman5024744
Jul 3rd, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 89099 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman5024744 started working on this issue
Jul 3rd 8:08am
GetHuman5024744 indicated the issue is not fixed yet.
Jul 3rd 8:15am
GetHuman5024744 indicated the issue is not fixed yet.
Jul 3rd 8:15am