It happened back in march..redcd item missing parts, agent w*Amazon said he would ship...

GetHuman4961427's customer service issue with Amazon from June 2020

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The issue in GetHuman4961427's own words
It happened back in march..redcd item missing parts, agent w*Amazon said he would ship a replacement and I could dispose of damaged item. Now a couple months later I get amazon letter saying I never shipped back defective item and if I don't by end of June, I will be charged for it! We disposed of defective item * months ago and this is first we've heard of Amazon wanting defective item returned. Need help sorting out this mess. Item is aerogarden*Harvest around march or April.

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Customer service issue
Reported by GetHuman4961427
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 81632 others
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GetHuman4961427 started working on this issue
Jun 17th 2:32am