how to download amazon app for Alexa *nd gen

GetHuman-sdclayto's customer service issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman-sdclayto's own words
The problem: how to download amazon app for Alexa *nd gen

GetHuman-sdclayto did not yet indicate what Amazon should do to make this right.

How GetHuman-sdclayto fixed the problem
I was so lucky, I got Francesca, who was wonderful. Extremely patient and and realized I was out of*my element and she said not to be concerned, that she understood and was very calming. She made*sure I understood what she was doing and it took no time before Alexa was working. I wanted to purchase audio books and she transfered me and stayed on the line until Ruchelle picked up, who also was very helpful explaining the options. It was a very pleasant experience with both ladies. They are great representatives for your company. I had been dreading starting the process, I had tried once before and it did not work out. So I was very pleased that this time was a charm. I can't take credit, these ladies are the ones you need to speak with at Amazon. Good luck!
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Customer service issue
Reported by GetHuman-sdclayto
Oct 21st, 2019 - 3 years ago
GetHuman-sdclayto shared how to fix
Seen by 3 customers so far
Similar issue to 224607 others
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GetHuman-sdclayto started working on this issue
Oct 21st, 2019 8:48pm
GetHuman-sdclayto confirmed the issue is fixed. Hooray!
Oct 23rd, 2019 1:28am