I have a set of Sentry ***CD earphones that I am trying to get replacement foam earcove...

GetHuman-bandjhur's customer service issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman-bandjhur's own words
I have a set of Sentry ***CD earphones that I am trying to get replacement foam earcovers for, Walmart say contact Sentry and Sentry says contact you. Can you help me. The black coating on mine is peeling off an I end up with black rings around my ears.

GetHuman-bandjhur did not yet indicate what Amazon should do to make this right.

How GetHuman-bandjhur fixed the problem
After going to Walmart for the emplacement earpads for earphones the sell, I was directed to go on line to Sentry for them, no response due to it being a weekend. On Monday I called and was told to go to Amazon for parts, no luck there but contact Sentry since parts are made in China. I ws then directed to a web site for earphone pads but it wanted a part number and*or size in mm for the specificc pads and also all they showed were pads for Sony earphones altho I kept typiny in Sentry. I asked are they the same for Sentry as for Sony, no response so I flaked off the black plastic pieces that were coming off on my ears and said ***** it, I feel like a bouncing ball and don't think i will recommend Sentry or Amazon to anyone. You asked for my response and you have it and I had heard Amazon was great.
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-bandjhur
Oct 15th, 2019 - 2 years ago
GetHuman-bandjhur shared how to fix
Seen by 4 customers so far
Similar issue to 221558 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-bandjhur started working on this issue
Oct 15th, 2019 6:49pm
GetHuman-bandjhur shared this issue with followers on Twitter
Oct 15th, 2019 6:55pm
GetHuman-bandjhur confirmed the issue is fixed. Hooray!
Oct 19th, 2019 6:10pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies