I ordered a set of * * *** oz Longchamp wine glasses (SKU X***JC*BEB). When the packa...

GetHuman-melwhiti's Return an Order issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman-melwhiti's own words
I ordered a set of * * *** oz Longchamp wine glasses (SKU X***JC*BEB). When the package arrived, * of the glasses were broken. There was no packing list on the box, like there had been with my other shipments. My other packages had return instructions, but since I had no packing list, there was none for this shipment. The box was very poorly packaged. There was only a strip of * air bubbles in the box with the glasses and a full sized dinner plate. I would like to exchange the glasses, but am afraid the same issue will arise. I would like a refund, but I don't know how much the glasses were, since I ordered a bunch of items at one time.

GetHuman-melwhiti did not yet indicate what Amazon should do to make this right.

How GetHuman-melwhiti fixed the problem
I contacted them by phone and they are giving me a refund.
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Amazon

Return an Order issue
Reported by GetHuman-melwhiti
Oct 14th, 2019 - a year ago
Fixed
GetHuman-melwhiti shared how to fix
Seen by 7 customers so far
Similar issue to 221048 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-melwhiti started working on this issue
Oct 14th, 2019 9:06pm
GetHuman-melwhiti confirmed the issue is fixed. Hooray!
Oct 15th, 2019 9:12pm

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