Have new WiFi, trying to connect Alexa, say to go to my WiFi and get Amazon-xx WiFi but...

GetHuman-jameskou's customer service issue with Amazon from August 2019

Help with my Amazon issue
The issue in GetHuman-jameskou's own words
Have new WiFi, trying to connect Alexa, say to go to my WiFi and get Amazon-xx WiFi but cannot find. Please help.
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Amazon

Customer service issue
Reported by GetHuman-jameskou
Aug 21st, 2019 - 4 mos ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 201956 others
0 customers following this
Items needed
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Order number
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Timeline
GetHuman-jameskou started working on this issue
Aug 21st 4:07pm
GetHuman-jameskou confirmed the issue is fixed. Hooray!
Aug 22nd 4:13pm
GetHuman-jameskou confirmed the issue is fixed. Hooray!
Aug 22nd 7:15pm