An order was made by me using the Amazon application(ORDER DETAILS: Order...

GetHuman3234656's customer service issue with Amazon from July 2019

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The issue in GetHuman3234656's own words
An order was made by me using the Amazon application(ORDER DETAILS: Order *: ***-*******-******** Order *: ***-*******-******** Order Date: ** July'***for both*), and it was to be delivered in the morning today (** July'**). The guy came in, rang the bell, he was told to wait up and that I am coming down shortly. He didn't even wait for * minutes, rang the bell again and as I got downstairs with the money- he was gone by then. On checking with the application, it is stated that I had refused to take the order, even when it took me some time to just take out the money from the cupboard and even after being told the guy didn't wait. *The order was carried by AmzAgent(************* PIN:*****details as mentioned in the SMS received*)*This behavior of not waiting up, even after being told that I am coming down shortly and returning the package is unacceptable from such a reputed company.

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Amazon

Customer service issue
Reported by GetHuman3234656
Jul 12th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 186340 others
0 customers following this

Timeline

GetHuman3234656 started working on this issue
Jul 12th, 2019 5:13am

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