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Before contacting them, items GetHuman2617703 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2617703's own words
Need to cancel annual subscription to Digital Order , for Motor Trend ... I am working with Motor Trend on double billing and non functioning app. They say they cant cancel billing through Amazon , and will handle the prorate refund after cancellation . Then they will fix the subscription from there . Order appears to be on Jan **th ****, till recently that app has not functioned , a phone call to you revealed you only handled billing , so I got in touch with them , there solution was to subscribe again on there web site , that has fixed the functioning problem , but now I have been double billed ....*John
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