My order ****-*******-******* Organic cold pressed golden jojoba oil from Org Verdana w...

GetHuman2473295's customer service issue with Amazon from March 2019

1 view
137598 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2473295 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2473295's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman2473295's own words
My order ****-*******-******* Organic cold pressed golden jojoba oil from Org Verdana was delivered packed only loosely in a mildly padded envelope. It arrived with a crushed and broken ***** cap that is not useable. Once I open the secured aluminum lid, I have no way to protect or secure my oil. I would like only a new lid. I contacted the seller **** and was told that they couldn't do anything about it because they are not allowed to be in contact w the buyer. Anyway, I don't want to return the entire bottle. I only want a new ***** top that is intact and fits the bottle.
GetHuman2473295 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2473295 fixed the problem
We are waiting for GetHuman2473295 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2473295 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2473295
Mar 13th, 2019 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 137598 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman2473295 started working on this issue
Mar 13th 5:44pm