My order ****-*******-******* Organic cold pressed golden jojoba oil from Org Verdana w...

GetHuman2473295's customer service issue with Amazon from March 2019

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The issue in GetHuman2473295's own words
My order ****-*******-******* Organic cold pressed golden jojoba oil from Org Verdana was delivered packed only loosely in a mildly padded envelope. It arrived with a crushed and broken ***** cap that is not useable. Once I open the secured aluminum lid, I have no way to protect or secure my oil. I would like only a new lid. I contacted the seller **** and was told that they couldn't do anything about it because they are not allowed to be in contact w the buyer. Anyway, I don't want to return the entire bottle. I only want a new ***** top that is intact and fits the bottle.
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Amazon

Customer service issue
Reported by GetHuman2473295
Mar 13th, 2019 - 5 mons ago
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GetHuman2473295 started working on this issue
Mar 13th 5:44pm