My Amazon account was hacked--*when I called the customer support number...

GetHuman2472776's customer service issue with Amazon from March 2019

2 views
 | 
137587 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2472776 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2472776's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2472776 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2472776's own words
My Amazon account was hacked--*when I called the customer support number-*-***-***-**** The call must have been hacked. The person told me my amazon account as well as all my other accounts ie-banks other credit cards had been hacked.**this person was on my Amazon site had my account number and showed me the name of the person who had charged several high priced electronic items.**The person tried to get me to pay over $***.** for a fix or over $****.** for a permanent fix. I suspected this was a hack and did not continue the call. The charges he said was on my account were not recorded. I canceled my Chase Amazon account. Is there anything else I should do? Please advise. Thank you, Alice Alexander
GetHuman2472776 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2472776 fixed the problem
We are waiting for GetHuman2472776 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2472776 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman2472776
Mar 13th, 2019 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 137587 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2472776 started working on this issue
Mar 13th 5:18pm