I’d like a replacement for the Babyliss curling tongs bought in December

GetHuman2217711's customer service issue with Amazon from February 2019

1 view
126615 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2217711 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2217711's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2217711 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2217711's own words
I bought a Babyliss hair curler in December but it has stopped working. The ignighter fires, and catches for a moment but only heats while item is vertical, so to allow it to heat and use horizontally it turned itself off? Unfortunately, I don’t have any packaging as I expected it would continue to work as I had the last two for several years each! I’d like to know what recourse I may have please as in ‘my orders’ it says returns turned off ** January ****.
GetHuman2217711 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2217711 fixed the problem
We are waiting for GetHuman2217711 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2217711 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2217711
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 126615 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2217711 started working on this issue
Feb 15th 10:06pm