I ordered a pair of shoes from amazon on February *th. It said that my package was deli...

GetHuman-tanavage's customer service issue with Amazon from February 2019

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The issue in GetHuman-tanavage's own words
I ordered a pair of shoes from amazon on February *th. It said that my package was delivered on monday february **th and was handed off directly, however no one at the residence was given a package and it was no where to be found at the house. I double checked that I entered the correct address and I did. I am very disappointed because I am usually away at college and I set it up to that the shoes would be here when I am home from college. I believe that the package was possibly delivered at the wrong address because there was no trace of it. My order number is ****-*******-*******. the email on my account is *****@***.com
Amazon could make this right by sending another pair of shoes, since the first pair was clearly misplaced.
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Customer service issue
Reported by GetHuman-tanavage
Feb 14th, 2019 - 8 mons ago
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GetHuman-tanavage started working on this issue
Feb 14th 10:08pm