Bought the earphones at Christmas along with a new *k tv. -using a Yamaha. av receiver...

GetHuman2156452's customer service issue with Amazon from February 2019

1 view
 | 
122865 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2156452 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2156452's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2156452 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman2156452's own words
Bought the earphones at Christmas along with a new *k tv. -using a Yamaha. av receiver assumed i could hook them together with no problem. big mistake Needed a transmitter to get them to work . Figure the way to go is to purchase combo receiver transmitter from Avantree came yesterday but after hours of trying to pair them I have yet to hear anything from my "wireless" ear phones unless they are hard plugged into my earphone outlet on my receiver. after several hours yesterday including asking a neighbor (retired electric engineer* if I was missing something I called the seller THE CUSTOMER SERVICE WAS PLEASANT ENOUGH BUT SUGGESTED SHE WOULD EMAIL ME instructions that would be more clear . after reading them with my neighbor I did as the rep requested an emailed her that I still didn't solve my problem. No call back an email from them asking my satisfaction with service. I assume am stuck with the earphones since they were received just slightly over ** days ago but I will return the transmitter..
GetHuman2156452 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2156452 fixed the problem
We are waiting for GetHuman2156452 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2156452 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman2156452
Feb 7th, 2019 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 122865 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2156452 started working on this issue
Feb 7th 6:28pm