My order Digitek DTR *** VD PRO Tripod (Black) Sold by: Envie & Digitek has been delive...

GetHuman-mangdoun's customer service issue with Amazon from February 2019

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The issue in GetHuman-mangdoun's own words
My order Digitek DTR *** VD PRO Tripod (Black) Sold by: Envie & Digitek has been delivered yesterday. I paid Rs *****-. however after opening the packing I was shocked that..**. The product shipped is an old*used product.**. Its broken and doesn't have a handle - this make the product of no use. **. The package doesn't have any booklet, warranty card etc.**. the package doesn't have its original package cover. **To be cautious, I happen to capture the whole process of unpacking in a video clip. its very unfortunate for brand like Amazon trying to dupe its regular customer. I request you to look into the matter ASAP before I escalate my case and file an FIR.
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Amazon

Customer service issue
Reported by GetHuman-mangdoun
Feb 7th, 2019 - 4 mons ago
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GetHuman-mangdoun started working on this issue
Feb 7th 6:40am