I tried to use shop with points for a portion of my purchase total, but was unable to u...

GetHuman2144926's customer service issue with Amazon from February 2019

122142 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2144926 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2144926's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2144926 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman2144926's own words
I tried to use shop with points for a portion of my purchase total, but was unable to use the points. However, the points were deducted from my points balance and I am unable to see them as available for future purchases in my Payment Methods anymore (ex. I originally had *$*** in points, tried to use $** unsuccessfully, but points balance only shows $*** in points left). Can you help me with this?**Thanks,**Kayla
GetHuman2144926 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2144926 fixed the problem
We are waiting for GetHuman2144926 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2144926 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2144926
Feb 6th, 2019 - 4 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 122142 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2144926 started working on this issue
Feb 6th 8:41am