my account was hacked and my email address and password were changed without my knowled...

GetHuman-budngael's customer service issue with Amazon from January 2019

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The issue in GetHuman-budngael's own words
my account was hacked and my email address and password were changed without my knowledge. everytime i clicked on anything to help, your site tells me my email is invalid. my email is *****@***.com. my mailing address is **** E Palmaire Phx *az ***** William Parks or Gael Parks it has been changed to *****@***.com with a zip code of *****. i was able to cancel the credit card you have on file and have changed the zip code back to mine but i am unable to do anything else. i cannot use kindle or my amazon prime or anything.
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Amazon

Customer service issue
Reported by GetHuman-budngael
Jan 16th, 2019 - a mon ago
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GetHuman-budngael started working on this issue
Jan 16th 6:59pm