re:return of Leisure Town bed pad*I returned the item with another bed pad in the same...

GetHuman1975162's customer service issue with Amazon from January 2019

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The issue in GetHuman1975162's own words
get my refund ... re:return of Leisure Town bed pad*I returned the item with another bed pad in the same box.*The order * was ******************I have been issued a refund for the Eastland bed pad but not for this one. The message is "waiting for item to arrive".*The item did arrive with the Eastland pad.*The tracking **Z**FF***********-appearon the receipt from ups for box containing both bed pads.My name is Ruth Goldschlager and I want my refunds for both pads.Thank you
Both pads were in the same carton.Why issue a refund for one and not the other?
By issuing the refund NOW.
I have been a very good Prime customer for many years. Amazon can verify that.*My home address is **** Meridian Blvd Warrington PA *****
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help with refund
Customer service issue
Reported by GetHuman1975162
Jan 16th, 2019 - 9 mons ago
I have an issue with Amazon too
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GetHuman1975162 started working on this issue
Jan 16th 11:16am