ordered cell phone, daughter bought me a phone before cell phone arrived. when phone an...

GetHuman-mathlobo's customer service issue with Amazon from January 2019

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-mathlobo's own words
ordered cell phone, daughter bought me a phone before cell phone arrived. when phone and sim card and case arrived, i didn't open and went on computer to do a return. found out that i won't get full price back. will cost me **.** to return these * items. i made a call today to customer service and mark said i won't be charged and emailed me return labels. i then found out that i am going to be charged, but this time, **.** cents. i'm not happy with this lie. i'm a prime member, and feel i should be able to this return without cost.
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Amazon

Customer service issue
Reported by GetHuman-mathlobo
Jan 15th, 2019 - 9 mons ago
I have an issue with Amazon too
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