ordered cell phone, daughter bought me a phone before cell phone arrived. when phone an...

GetHuman-mathlobo's customer service issue with Amazon from January 2019

112348 similar
0 following
Help with my Amazon issue
Try having Amazon call you again?
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-mathlobo's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-mathlobo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mathlobo may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-mathlobo's own words
ordered cell phone, daughter bought me a phone before cell phone arrived. when phone and sim card and case arrived, i didn't open and went on computer to do a return. found out that i won't get full price back. will cost me **.** to return these * items. i made a call today to customer service and mark said i won't be charged and emailed me return labels. i then found out that i am going to be charged, but this time, **.** cents. i'm not happy with this lie. i'm a prime member, and feel i should be able to this return without cost.
GetHuman-mathlobo did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-mathlobo fixed the problem
We are waiting for GetHuman-mathlobo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mathlobo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mathlobo
Jan 15th, 2019 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 5 customers so far
Similar issue to 112348 others
0 customers following this
Follow this issue to see how it gets fixed