On nov ** **** placed order for ZOSI security cameras order ****-*******-******* direc...

GetHuman-fsees's customer service issue with Amazon from January 2019

1 view
111892 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-fsees to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-fsees's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fsees may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-fsees's own words
On nov ** **** placed order for ZOSI security cameras order ****-*******-******* direct ship from ZOSI Direct. After a while in service one camera flipped the picture *** degrees *up side down*. Contacted ZOSI support for assistance with problem on *-*-** and have been back and forth with support and have sent all information requested. Said they would replace camera. Received e mail *-**-** telling me to ship camera to their service warehouse and send pictures to them of ship label with info. I guess they want me to pay shipping and send without return authorization number and after conformation they would ship camera. This is not Amazons fault but could use your help and if needed I would send all emails on this to you. Thank you Francis M Sees
GetHuman-fsees did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-fsees fixed the problem
We are waiting for GetHuman-fsees to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-fsees fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fsees
Jan 14th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 111892 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-fsees started working on this issue
Jan 14th 7:14pm