My son Jacob Fine ordered and received confirmation of a record player on May **th...

GetHuman1960212's customer service issue with Amazon from January 2019

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The issue in GetHuman1960212's own words
My son Jacob Fine ordered and received confirmation of a record player on May **th *****Order ****-*******-********Despite the confirmation email and the info that arrival was June **th ****. His email is *****@***.com *My son has rung Amazon help * times and was told the account is blocked an a service consultant would phone him. Each time no one followed up. *As he is recovering from an operation I am following up. *I would like to know if the record player was ever dispatched and why his account has been blocked. **It is frustrating as is seems virtually impossible to speak to a person. Every number I try is no longer available, which is inexcusable for one of the wealthiest companies in the world. So far I am unimpressed by your customer service and will follow up on social media if this matter is not addressed. *Thank you *Rebecca Johns
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Amazon

Customer service issue
Reported by GetHuman1960212
Jan 14th, 2019 - a mon ago
I have an issue with Amazon too
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Seen by 2 customers so far
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Timeline
GetHuman1960212 started working on this issue
Jan 14th 9:54am