Hi, I am looking to buy myself a new kindle device, I had some issues with my old kindl...

GetHuman-tomb_'s customer service issue with Amazon from January 2019

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Hi, I am looking to buy myself a new kindle device, I had some issues with my old kindle, which I was able to resolve, I received a **% discount from Amazon, I would like to claim the discount, to put it towards purchasing my new kindle device.**Thank you *Rogelio* *Hello,****We've heard back from the concerned team regarding your Case ID: ************The team has confirmed that as you've already attempted a factory reset, there isn't any further troubleshooting or fix available to fix the issue with not being able to access *G on your Kindle.**If you would like to purchase a new Kindle at a **% discount, please contact us by chat or phone to claim the discount.**As a workaround, you can also transfer purchased books to your Kindle over USB and continue using the device.**I hope this helps! ***Best regards,*Sai
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Amazon

Customer service issue
Reported by GetHuman-tomb_
Jan 14th, 2019 - 9 mons ago
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Jan 14th 8:18am