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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1798319's own words
Good day,**My wife ordered an item from Amazon on the *th December ****.**The purchase amount in the pic came off our bank account twice ( * x R****.**). **A refund for the one amount (R****.**) was refunded on the **th December **** when the courier could not locate the end-user.**The order number as per the pic is: ***-*******-*********We request that the second R****.** that was debited from our account also be refunded at your earliest convenience.**Just confirming - we did not receive any stock for this order.**I have pics to prove the double transaction as well.**Best regards,*Clinton
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