Help with Return * Refund

GetHuman-lylestyl's customer service issue with Amazon from December 2018

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The issue in GetHuman-lylestyl's own words
I recieved from Amazon an Arlo camera. order ****-*******-******* along with the Skylety table Ceiling Metal Magnetic order * ***-*******-*******.**I didn't realize that the camera did not have an electrical supply, only a battery. Also I decided I didn't need the Skylety magnets. I returned them both in the same box, together, that they had come in together.**Now Amazon says Skylety received the magnet. But I did not return the more expensive Arlo camera.**I did buy another more expensive Arlo to replace this one I did not want.**So it seems Skylety has the Arlo Camera that i returned. If they got the magnet, then they also received the camera. They were both in the same box. They came in the same box. They have the same order number. I didn't know I had to seperate them.**Help**I am now being re charged by Amazon for the $*** camera that Skylety has. Please help me.**Thanks**Sharon
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Customer service issue
Reported by GetHuman-lylestyl
Dec 19th, 2018 - 2 mons ago
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GetHuman-lylestyl started working on this issue
Dec 19th, 2018 7:21am