I recently ordered the Sony X***-UHD - *D**D BLU RAY that advertised a cost of...

GetHuman-wron_lin's customer service issue with Amazon from December 2018

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The issue in GetHuman-wron_lin's own words
I recently ordered the Sony X***-UHD - *D**D BLU RAY that advertised a cost of $***.**, but instead I receive the Sony UDX-*** *D Blu Ray model that sells for $***.**. Of course I was charged the $***.**. T returned the ordered item via UPS and have not re-ordered the desired player. The Sony X***-UHD - *D**D BLU RAY is the older model player but has much better features. I was wondering if you truly have that player in stock as advertised? I would like to know before I re-order. Whoever filled the order did not pay close enough attention to what was actually ordered.
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Customer service issue
Reported by GetHuman-wron_lin
Dec 9th, 2018 - 5 mons ago
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GetHuman-wron_lin started working on this issue
Dec 9th, 2018 5:52pm