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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1722580's own words
I ordered an item. Part of it was defective. I returned the defective part and ordered and paid for the replacement item on November **. The new item was delivered and placed in use on November **.*You evidently thought I would return the entire inital shipment. Except of the defective item the rest of the shipmnet was okay. You now want to charge me for the initial shipment again. *Do what is necessary. I would email all the details but cannot find an address.
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