I was told that my order, Order* ***-*******-*******, Tracking ID...

GetHuman-bkapilow's customer service issue with Amazon from December 2018

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The issue in GetHuman-bkapilow's own words
I was told that my order, Order* ***-*******-*******, Tracking ID **********************, was guaranteed to arrive by today (December *), and I paid extra for the *-day shipping to ensure it would arrive today.**When I look at my "order details," it says it was "handed off directly" today. I don't know what that means. I didn't receive anything. I need this gift for a function tomorrow afternoon. Please assist! I want to know where it was handed off. My phone number is ***-***-****. Thanks.**Sincerely,*Ben Kapilow
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Customer service issue
Reported by GetHuman-bkapilow
Dec 8th, 2018 - 5 mons ago
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GetHuman-bkapilow started working on this issue
Dec 8th, 2018 3:14am