I ordered a set of Brookside Cal-King mattress protectors to be shipped to our PO box...

GetHuman-neolawoo's customer service issue with Amazon from December 2018

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The issue in GetHuman-neolawoo's own words
I ordered a set of Brookside Cal-King mattress protectors to be shipped to our PO box, tracking * *ZE****F********** Nothing showed wrong, but the vendor shipped via UPS, who doe not ship to PO boxes. UPS then delivered to our old physical address from *** years ago, even though we have been getting UPS shipments at our current address the whole *** years. UPS has been NO help, just saying I need to contact Amazon. Our current physical address is ***** Avenue **, Chowchilla, CA *****. However, we are leaving this Friday for a month to our other address, which is:****** Century Drive Box ****, Quartzsite, AZ *****.*Either cancel this order and give us a refund, or preferably get this shipped ASAP.
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Customer service issue
Reported by GetHuman-neolawoo
Dec 6th, 2018 - a mon ago
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GetHuman-neolawoo started working on this issue
Dec 6th, 2018 12:07am