*) I noticed that my prime membership billing has been changed to a monthly payment. it...

GetHuman-slhusz's customer service issue with Amazon from December 2018

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*) I noticed that my prime membership billing has been changed to a monthly payment. it was previously a yearly charge. How long have I been billed monthly? Diffucult to track it but I do see a November charge on my visa bill. I want to be charged yearly. I know how to change to yearly option on website but I want to know when it was changed to monthly when I did not authorize that. And how many months have I been charged??***) Do I have any memberships or subscriptions? Audible, kindle or otherwise?**I would prefer a phone call vs email please****-***-****
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Customer service issue
Reported by GetHuman-slhusz
Dec 5th, 2018 - a mon ago
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GetHuman-slhusz started working on this issue
Dec 5th, 2018 3:09pm