*) I noticed that my prime membership billing has been changed to a monthly payment. it...

GetHuman-slhusz's customer service issue with Amazon from December 2018

7 views
 | 
89598 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-slhusz to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-slhusz's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman-slhusz's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-slhusz may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-slhusz's own words
*) I noticed that my prime membership billing has been changed to a monthly payment. it was previously a yearly charge. How long have I been billed monthly? Diffucult to track it but I do see a November charge on my visa bill. I want to be charged yearly. I know how to change to yearly option on website but I want to know when it was changed to monthly when I did not authorize that. And how many months have I been charged??***) Do I have any memberships or subscriptions? Audible, kindle or otherwise?**I would prefer a phone call vs email please****-***-****
GetHuman-slhusz did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-slhusz fixed the problem
We are waiting for GetHuman-slhusz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-slhusz fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-slhusz
Dec 5th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 7 customers so far
Similar issue to 89598 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-slhusz started working on this issue
Dec 5th, 2018 3:09pm