Good afternoon, *I have made an account with Amazon Prime. Unfortunately I have tried t...

GetHuman-terezela's customer service issue with Amazon from December 2018

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The issue in GetHuman-terezela's own words
Good afternoon, *I have made an account with Amazon Prime. Unfortunately I have tried to log in to my account and I have failed to do so. My partner contacted amazon regarding this matter before and they said that there is no account under e-mail - *****@***.com. Payment for the membership of £*.** have been taken from the account ending ****. Could you advise me of how can I get into my amazon prime account or if I can't do that can I cancel my membership? If you need any extra information to confirm that it is me , please send them to me.
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Amazon

Customer service issue
Reported by GetHuman-terezela
Dec 1st, 2018 - 6 mons ago
I have an issue with Amazon too
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Seen by 4 customers so far
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GetHuman-terezela started working on this issue
Dec 1st, 2018 2:45pm