I had order several items last week, some of which were due * days back. I talked to ab...

GetHuman-shahsaks's customer service issue with Amazon from December 2018

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I had order several items last week, some of which were due * days back. I talked to about *-* agents in last * days, they haven't been responsive and keep telling that order would be delivered next day. *I have a flight to catch in some time and I don't have any of my items. Some of the agent say it is lost in transit, some say it is on hold. I am not sure what is going on?**I thought Amazon valued Customer Service, more than anything. Infact, you have it one of your leadership principles. Is this how Amazon values customer service?*Please help us get the package delivered to us in next * hours.**I had order some stuff with Best buy, and had it delivered on time. Not sure, what the issue is with Amazon.**I enrolled for Amazon Prime as I wanted to get this delivered before I leave for India.**Order: ORDER * ***-*******-********ORDER * ***-*******-********ORDER * ***-*******-*******
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Customer service issue
Reported by GetHuman-shahsaks
Dec 1st, 2018 - 6 mons ago
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GetHuman-shahsaks started working on this issue
Dec 1st, 2018 12:48am