So once again my package is late every time I make an order it always says “Guaranteed...

GetHuman1664960's customer service issue with Amazon from December 2018

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The issue in GetHuman1664960's own words
So once again my package is late every time I make an order it always says “Guaranteed by” and it’s always later than the time given and that is really annoying to the point where I’m pretty much done using amazon because of it your service use to be great not only for prices but for quick delivery when needed so I do believe I will be cancelling my prime account and using another online shopping site because this is getting to be very irritating to me I just wanted to make you aware thank you
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Amazon

Customer service issue
Reported by GetHuman1664960
Dec 1st, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1664960 started working on this issue
Dec 1st, 2018 12:44am